Cattery
FAQ
ADOPTION POLIGIE


Whats included


72-Hour Health Check


Kitten Pricing




How tou Reserve a Kitten



Deposit Policy
To help serious families reserve their chosen kitten in a fair and efficient way, we have set the following deposit policy:
1) Deposit Amount
• The waiting list deposit for each kitten is $200 USD.
• It will be applied toward the total price and is not an extra fee.
2) How to Pay the Deposit
• We accept Zelle, bank transfer,
• Please include the kitten’s number or description in your payment note for easy reference.
3) What Does the Deposit Do?
• A kitten is only officially reserved once we receive your deposit.
• We follow a first-deposit, first-reserved system.
• If multiple families are interested in the same kitten, the family who pays the deposit first will have priority.
• Simply expressing interest without a deposit will not hold a kitten.
4) Is the Deposit Refundable?
• Deposits are non-refundable, as we will stop showing the kitten to other families once it’s reserved.
5) What if I want to meet the kitten first?
• Visiting does not guarantee the kitten will be held.
• If you wish to secure the kitten before visiting, we kindly ask for the deposit first.
• Without a deposit, we cannot promise the kitten will still be available at the time of your visit.
6) Changing or Canceling Your Reservation
• If you change your mind after paying the deposit, the deposit will not be refunded.
• If we are unable to provide the kitten due to health or unforeseen circumstances, we will assist you in selecting another suitable kitten.
Gentle Reminder:
A deposit is a commitment, both from you and from us. It ensures your kitten is lovingly held just for your family, and helps us provide the best preparation and care for their transition home. Thank you for your understanding and trust.
为了帮助认真有意向的家庭更公平、高效地预订心仪的小猫,我们设定了以下定金政策:
1)定金金额
• 每只小猫的等待名单定金为 200 美元。
• 该定金将 抵扣总价,而非额外费用。
2)定金支付方式
• 我们接受 Zelle、银行转账 等支付方式。
• 请在付款备注中注明小猫编号或特征,便于我们确认。
3)定金的作用是什么?
• 仅在我们 收到定金后,小猫才会被正式保留。
• 我们采用 先付定金、先保留 的原则。
• 若有多个家庭同时对同一只小猫有兴趣,将优先保留给最先支付定金的家庭。
• 仅表示有意向但未支付定金,不会为您保留小猫。
4)定金是否可退?
• 定金一经支付不予退还,因为我们在收到定金后会停止向其他家庭展示该小猫。
5)我想先见猫再决定怎么办?
• 到访看猫 不代表该猫会为您保留。
• 若您希望在看猫前先锁定该猫,请您先支付定金。
• 如未支付定金,我们无法承诺您来访时该猫仍然可选。
6)更改或取消预订怎么办?
• 若您在支付定金后改变主意,定金将不予退还。
• 若因健康或其他无法预见的原因,我们无法交付该猫咪,我们将协助您挑选其他合适的小猫
温馨提示:
支付定金是您与我们之间的双向承诺。这不仅是为您专属保留心爱的猫咪,也让我们能够为猫咪的顺利过渡做好充分准备。感谢您的理解与信任。