FAQ

Ragdolls are known for their gentle temperament, silky semi-long coats, and striking blue eyes. They are affectionate, calm, and enjoy human companionship - often following their family members from room to room like a little shadow. They are called "Ragdolls" because of how relaxed and floppy they become when held, just like a soft ragdoll. Unlike many cats, Ragdolls tend to enjoy being held and snuggled, and they usually do well with children, other pets, and first-time cat owners. Ragdolls are indoor-only cats that thrive in loving, stable environments. They are not just pets — they become part of the family. At NEWMOONDOLL, we specialize in raising Ragdolls with loving temperaments, strong health, and beautiful features that match the breed's best qualities.

To adopt one of our kittens/cats, you must be over 21 years old, have a stable residence, and be a mature and responsible adult. When considering future homes, the well-being of our kittens is at the top of our consideration. We’ve poured out love and time into nurturing our kittens, so we want to find a loving lifelong home, and capable, caring family for every single one of them . Taking care of a Ragdoll (or more than one) is a task that requires effort, love, and money investment, but you will be rewarded with absolute love and trust and warm companion from these little angels. Because of their very trusting and non-aggressive nature, Ragdolls should be indoor cats only. Before deciding to adopt one from our cattery, please make sure it’s the right kind of cat for you, and thoroughly consider if you are ready to keep your small family member around for more than ten years. Declawing domestic cats is illegal in California.

The application includes questions about your specific needs, so that we can further discuss your adoption, and find the right kitten for your family. It also shows that you will be a responsible parent for our kittens to think through if your family is ready to welcome a new member. You can read the application question here in Chinese and English. Please fill it out on the page or send it to me via WeChat. For more details, please refer to our Adoption Pack.

We offer three thoughtful and safe options to help you welcome your kitten home: 1) Pickup at Animal Hospital (Recommended) You’re welcome to meet us at veterinary hospital. • On the pickup day, your kitten will receive a second health check by the veterinarian. • You’ll meet the doctor in person and confirm your kitten’s health condition before taking them home. • This method ensures a safe, professional environment for a smooth handover. 2) Pickup at LAX Airport Perfect for out-of-state families flying in. • We’ll coordinate to meet you directly at LAX Airport for the kitten handoff. • A full health screening will be completed before your visit. • Health check results will be shared with you via Facetime or video before the meetup. 3) Nanny Delivery to Your Local Airport (Shipping Fee Required) Ideal for families unable to travel. • We can arrange a trusted pet nanny to personally escort your kitten on a flight and meet you at your nearest major airport. • A complete health check will be done prior to departure and confirmed with you via Facetime or video. • Shipping fees typically range from $500–$700, depending on destination and flight arrangements. • We’ll also include a basic travel kit (food, pee pads, disposable bowls) to ensure comfort during the trip. Note: Whichever option you choose, we are committed to ensuring your kitten’s health and safety every step of the way. 为了让每一位家长都能安心迎接小猫回家，我们提供以下三种方式： 1）医院接猫（推荐） 欢迎您亲自前往医院接猫。 • 接猫当天，小猫将在医院完成第二次健康检查，由医生亲自确认健康状况。 • 家长可与医生当面交流，确认小猫健康后再带回家。 • 这种方式最为专业、安全，适合希望亲自确认健康的家庭。 2）洛杉矶机场（LAX）接猫 适合来自外州的家庭，飞抵洛杉矶后直接接猫。 • 我们会提前为小猫安排完整的健康检查，并通过 Facetime 或视频向您展示检查结果。 • 然后我们将在 LAX 机场与您会面，亲自交接猫咪。 3）Nanny空运至您所在城市机场（需支付运输费用） 适合无法亲自前来的家庭。 • 我们可安排专业宠物陪护人员（Nanny）全程陪同猫咪乘机，送达您所在城市的大型机场。 • 出发前小猫会完成全套健康检查，并通过 Facetime 或视频向您确认。 • 运输费用一般在 $500–$700 之间，根据目的地和航班安排略有不同。 • 我们还将为小猫准备基础旅行包（包含过渡粮、尿垫、一次性碗等），确保旅途舒适安全。 温馨提示💖： 无论您选择哪种方式，我们都会以最高标准保障小猫健康与安全，确保宝宝平安抵达、顺利融入新家。

After applying for the adaptation, and communicating with us, if we may have a suitable kitten for you, we will ask you to pay a $200 deposit to reserve a place in our queue. We keep a record on all the reservations customers have made, so please wait patiently until we let you know that you can pick a kitten. The $200 deposit is non-refundable. The deposit is also permanently valid until you’ve picked a satisfying kitten. The amount of the deposit will be deducted from our current price when you pay the balance. If you are adopting an available kitten/cat instead of reserving for one, we still need you to pay a deposit so that we can arrange for the spay/neuter surgery and health check.

To help serious families reserve their chosen kitten in a fair and efficient way, we have set the following deposit policy: 1) Deposit Amount • The waiting list deposit for each kitten is $200 USD. • It will be applied toward the total price and is not an extra fee. 2) How to Pay the Deposit • We accept Zelle, bank transfer, • Please include the kitten’s number or description in your payment note for easy reference. 3) What Does the Deposit Do? • A kitten is only officially reserved once we receive your deposit. • We follow a first-deposit, first-reserved system. • If multiple families are interested in the same kitten, the family who pays the deposit first will have priority. • Simply expressing interest without a deposit will not hold a kitten. 4) Is the Deposit Refundable? • Deposits are non-refundable, as we will stop showing the kitten to other families once it’s reserved. 5) What if I want to meet the kitten first? • Visiting does not guarantee the kitten will be held. • If you wish to secure the kitten before visiting, we kindly ask for the deposit first. • Without a deposit, we cannot promise the kitten will still be available at the time of your visit. 6) Changing or Canceling Your Reservation • If you change your mind after paying the deposit, the deposit will not be refunded. • If we are unable to provide the kitten due to health or unforeseen circumstances, we will assist you in selecting another suitable kitten. Gentle Reminder: A deposit is a commitment, both from you and from us. It ensures your kitten is lovingly held just for your family, and helps us provide the best preparation and care for their transition home. Thank you for your understanding and trust. 为了帮助认真有意向的家庭更公平、高效地预订心仪的小猫，我们设定了以下定金政策： 1）定金金额 • 每只小猫的等待名单定金为 200 美元。 • 该定金将 抵扣总价，而非额外费用。 2）定金支付方式 • 我们接受 Zelle、银行转账 等支付方式。 • 请在付款备注中注明小猫编号或特征，便于我们确认。 3）定金的作用是什么？ • 仅在我们 收到定金后，小猫才会被正式保留。 • 我们采用 先付定金、先保留 的原则。 • 若有多个家庭同时对同一只小猫有兴趣，将优先保留给最先支付定金的家庭。 • 仅表示有意向但未支付定金，不会为您保留小猫。 4）定金是否可退？ • 定金一经支付不予退还，因为我们在收到定金后会停止向其他家庭展示该小猫。 5）我想先见猫再决定怎么办？ • 到访看猫 不代表该猫会为您保留。 • 若您希望在看猫前先锁定该猫，请您先支付定金。 • 如未支付定金，我们无法承诺您来访时该猫仍然可选。 6）更改或取消预订怎么办？ • 若您在支付定金后改变主意，定金将不予退还。 • 若因健康或其他无法预见的原因，我们无法交付该猫咪，我们将协助您挑选其他合适的小猫 温馨提示： 支付定金是您与我们之间的双向承诺。这不仅是为您专属保留心爱的猫咪，也让我们能够为猫咪的顺利过渡做好充分准备。感谢您的理解与信任。

🛒For families who already have pets, you can simply choose the same food your pets are currently eating. 🛒For those without prior pet experience, we encourage you to get the same items we use. This way, the kitten will be more familiar and comfortable with its new home! ❤️About the 《shopping list》: It is designed to help kittens transition smoothly during their early stages. Since their immune systems are still developing and their digestive systems are strengthening, keeping their diet consistent in kittenhood allows them to adapt more easily. As they grow, families can gradually introduce changes based on their own needs. A step-by-step approach helps ensure a smoother and safer transition for the kitten. ❤️Every family has different lifestyles and needs, so you are welcome to decide what works best for you. If you need any help, feel free to reach out—we’re always happy to assist! 😊🐾”**

Q1. Is a 4-month-old Ragdoll still a kitten? Yes. A 4-month-old Ragdoll is still considered a kitten. Ragdolls are a slow-maturing breed and typically reach full development by around age 3. This stage is essential for shaping personality and health. About Home Temperature: Why is it important? Q2. How sensitive are kittens to temperature and temperature changes? Kittens have weaker temperature regulation. Ideal indoor temperature: 72°F–79°F (22°C–26°C). Sudden changes may cause sneezing, colds, or activate hidden viruses. Keep kittens warm after bathing, during travel, or in seasonal transitions. About Adjustment: What is normal during the first week? Q3. What issues might kittens face during the transition to a new home? Hiding, meowing, and reduced appetite are common stress responses. Diarrhea or soft stools may result from food changes, anxiety, or environmental shifts. Sneezing or watery eyes may occur due to climate sensitivity. Picky eating is normal — stick to original food, water, and litter. Clinginess indicates they are building trust and seeking security. About Support: How can you help your kitten settle? Q4. What should new owners pay attention to? Do not switch food or litter immediately — allow at least a 2-week transition. Prepare a warm, quiet space to help the kitten settle in. Avoid overstimulation or frequent handling — let the kitten approach at their own pace. Maintain stable indoor temperature and avoid direct airflow. Monitor eating, energy, and stool daily — consult your vet or breeder if issues persist. About Vaccines: Are they truly effective? Q5. Why do kittens need vaccines? What do vaccines cover? Are they 100% effective? Vaccines help kittens build foundational immunity. Core vaccines include FVRCP (feline distemper, herpesvirus, calicivirus) and Rabies (legally required in many regions). Vaccines are not 100% effective but drastically reduce disease severity and transmission. Kittens’ immune systems are still developing, so even after vaccination, stress or exposure can lead to mild symptoms. Vaccines build strong protection but are not a guarantee. References • American Association of Feline Practitioners (AAFP) – Feline Vaccination Guidelines • Cornell University College of Veterinary Medicine – Feline Infectious Diseases & Immunology • International Cat Care – Caring for your kitten • PetMD, VCA Animal Hospitals – Kitten Care & Vaccination Schedules • NEWMOONDOLL Internal Medical Records & Veterinary Collaboration (2024–2025) Extended Note: Are Herpesvirus and Calicivirus fully prevented after vaccination? Q6. After vaccination at 4 months, is my kitten fully protected from Herpesvirus and Calicivirus? Not exactly. While the FVRCP vaccine helps protect against Feline Herpesvirus (FHV) and Calicivirus (FCV), it does not guarantee full immunity: - Vaccines reduce the severity of symptoms and risk of spreading but cannot 100% prevent infection - Herpesvirus can remain latent and reactivate under stress or environmental changes - Calicivirus has multiple strains; the vaccine targets the most common ones Even after vaccination, kittens may experience mild symptoms like sneezing, watery eyes, or oral ulcers — this is considered a 'mild infection under protection.' Please do not worry excessively or feel anxious about vaccine limits. Understanding viruses and gentle care are the best ways to protect your kitten.

Why Should Kittens Be Protected from Temperature Changes and Fluctuations? 1. Kittens have immature thermoregulation systems Newborn and young kittens cannot regulate their body temperature effectively until several weeks after birth. They are much more vulnerable to both heat loss and overheating than adult cats. Source: Royal Canin – “Helping your kitten stay warm” https://www.royalcanin.com/us/cats/kitten/newborn-kittens-heat 2. Sudden temperature changes can lower immunity and trigger illness Exposure to cold drafts, air conditioning, or large day-night temperature differences can cause stress in kittens, lowering their immune response and making them more prone to upper respiratory infections (URI). Source: VCA Animal Hospitals – “Upper Respiratory Infections in Cats” https://vcahospitals.com/know-your-pet/upper-respiratory-infection-in-cats 3. Kittens are more prone to hypothermia Due to their small size, thin fur, and low body fat, kittens lose heat rapidly and can become hypothermic even in mildly cool environments (such as rooms under 75°F). Source: ASPCA – “Newborn Kitten Care” https://www.aspca.org/pet-care/cat-care/newborn-kitten-care 4. Temperature affects appetite, growth, and behavior Kittens exposed to environments that are too cold or with frequent temperature swings may exhibit signs such as decreased appetite, lethargy, or excessive sleep — all of which can affect growth and well-being. Source: PetMD – “How Cold Is Too Cold for Cats?” https://www.petmd.com/cat/general-health/how-cold-is-too-cold-for-cats 为什么幼猫要注意温度和温差变化”？ 1. 幼猫的体温调节能力不足（Immature thermoregulation） 幼猫的体温调节系统在出生后数周至数月仍未成熟，身体难以有效地应对环境的温度变化，更容易出现低体温或过热的情况。 • 出处来源： • Royal Canin - Kitten Development https://www.royalcanin.com/us/cats/kitten/newborn-kittens-heat 2. 温差过大会降低幼猫免疫力（Temperature fluctuations impact immunity） 温度的急剧变化可能会造成幼猫的身体应激，导致免疫系统暂时减弱，使幼猫更容易感染病毒或细菌，表现为类似感冒的症状（如流泪、流鼻涕、打喷嚏等）。 • 出处来源： • VCA Animal Hospitals - Upper Respiratory Infection in Cats https://vcahospitals.com/know-your-pet/upper-respiratory-infection-in-cats 3. 幼猫更易失温（Susceptibility to hypothermia） 幼猫毛发尚未完全生长，体内脂肪层也薄弱，因此在相同温度环境下，比成年猫更易失去体温，可能引发失温风险。 • 出处来源： • ASPCA - Kitten Care https://www.aspca.org/pet-care/cat-care/newborn-kitten-care 4. 温差变化可能影响幼猫的生长与行为（Temperature changes affect growth and behavior） 长期暴露于较大的温差环境中，幼猫可能会表现出食欲下降、嗜睡或精神不振，这不仅影响其日常行为，还可能影响身体发育。 • 出处来源： • PetMD - How Cold is Too Cold for Cats? https://www.petmd.com/cat/general-health/how-cold-is-too-cold-for-cats 以上来源均来自权威宠物医疗或护理机构，可靠性强

资料来源 Sources： • Cornell Feline Health Center https://www.vet.cornell.edu • VCA Animal Hospitals https://vcahospitals.com • PetMD https://www.petmd.com • AAHA Guidelines https://www.aaha.org